Terms & Conditions

Please read these Terms and Conditions carefully before using our services. By engaging with our platform, you agree to be bound by the following terms.

Payment Terms and Conditions

  1. Payment Approval: Payment will be approved upon satisfactory completion of the project.
  2. One-Time Correction: One round of revision is included. Additional revisions will incur a 5% fee.
  3. Payment Security: Payments made outside the Creative Outlook platform are not guaranteed or secure.
  4. Approval Requirement: Failure to approve payment without a valid reason may result in an alternative approval process, which will take 7 days to resolve.

By agreeing to these terms, both parties acknowledge and understand the payment structure and requirements.

Operational Terms and Conditions

  1. Service Delivery: Services will be delivered as described, with timelines and specifications outlined in the project brief.
  2. Communication: Regular updates will be provided through the platform's messaging system or agreed-upon communication channels.
  3. Payment Terms: Payment is due upon completion of services, subject to approval.
  4. Intellectual Property: Ownership of work products will transfer to the client upon full payment.
  5. Confidentiality: Both parties will maintain confidentiality regarding project details and client information.
  6. Dispute Resolution: Disputes will be resolved through negotiation or mediation, with escalation procedures outlined in the agreement.
  7. Termination: Either party may terminate the agreement with written notice, subject to terms and conditions.
  8. Exclusive Platform Use: Any transactions or agreements made outside this platform are considered void and non-binding.

By agreeing to these terms, both parties acknowledge and understand their responsibilities and obligations.

Last updated: 1/12/2026